lighting up that fiber

Exactly 10 hours and 34 minutes after Tyfon sent me the mail confirming they had received my order, the connection was up and I received an SMS saying so. Amazingly quick service I’d say. Unfortunately I wasn’t quite as fast to actually try it out…

Once I got home from work and got some time to fiddle, I inserted an RJ45 into port 1 of my media converter and the other end in my wifi router and wham, I was online.

My immediate reaction? First, check ping time to my server. Now it averages at 2.5 ms, down from some 32 ms over my ADSL line. Then check transfer speeds. Massive disappointment. Something is wrong since it goes very slow in both directions, with no more than 5-10KB/sec transfers. I emailed customer service at once, less than 24 hours after I ordered it… bredbandskollen.se says 0.20 mbit downlink and 75 mbit uplink! Weird.

They got back early this morning by email, and we communicated back and forth. For them to be able to file a report back to the fiber provider I need to report a MAC and IP address of a direct-connected (no router) computer, which of course had to wait until I get back home from work.

At home, when connecting two different windows-running laptops they don’t get an IP address. I’m suspecting this is due to packet-loss and thus it taking several DHCP retries to work and I didn’t have patience enough. I switched back to my ADSL connection again and emailed Tyfon the IP and MAC I believe my router used before…