“Subject: Urgent Warning”

Back in December I got a desperate email from this person. A woman who said her Instagram had been hacked and since she found my contact info in the app she mailed me and asked for help. I of course replied and said that I have nothing to do with her being hacked but I also have nothing to do with Instagram other than that they use software I’ve written.

Today she writes back. Clearly not convinced I told the truth before, and now she strikes back with more “evidence” of my wrongdoings.

Dear Daniel,

I had emailed you a couple months ago about my “screen dumps” aka screenshots and asked for your help with restoring my Instagram account since it had been hacked, my photos changed, and your name was included in the coding. You claimed to have no involvement whatsoever in developing a third party app for Instagram and could not help me salvage my original Instagram photos, pre-hacked, despite Instagram serving as my Photography portfolio and my career is a Photographer.

Since you weren’t aware that your name was attached to Instagram related hacking code, I thought you might want to know, in case you weren’t already aware, that your name is also included in Spotify terms and conditions. I came across this information using my Spotify which has also been hacked into and would love your help hacking out of Spotify. Also, I have yet to figure out how to unhack the hackers from my Instagram so if you change your mind and want to restore my Instagram to its original form as well as help me secure my account from future privacy breaches, I’d be extremely grateful. As you know, changing my passwords did nothing to resolve the problem. Please keep in mind that Facebook owns Instagram and these are big companies that you likely don’t want to have a trail of evidence that you are a part of an Instagram and Spotify hacking ring. Also, Spotify is a major partner of Spotify so you are likely familiar with the coding for all of these illegally developed third party apps. I’d be grateful for your help fixing this error immediately.

Thank you,

[name redacted]

P.S. Please see attached screen dump for a screen shot of your contact info included in Spotify (or what more likely seems to be a hacked Spotify developed illegally by a third party).

Spotify credits screenshot

Here’s the Instagram screenshot she sent me in a previous email:

Instagram credits screenshot

I’ve tried to respond with calm and clear reasonable logic and technical details on why she’s seeing my name there. That clearly failed. What do I try next?