Free Apple support

Imagine running a trillion dollar company that bundles various open source components into your products, making billions of dollars of profit annually. When one of your users reach out and ask for help, with the product you ship to your customers, you instead refer the user to the open source project. The project which is run by volunteers which you never sponsored with a cent.

Who would do something like that?

5 thoughts on “Free Apple support”

  1. Every open source project should exclude a S&P 100 company product in its license, until the company embraces open source community intensively.

  2. This attitude is absolutely pathetic. Let’s hope that the person posting under the apple support account there is incompetent, will be fired for damaging the company’s image and this will not happen again. Otherwise they must be in serious trouble if they cannot devote enough energy to respond themselves to their users.

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